1. I was impressed with the staff and service provided here before, but now - I will be a client for life! The way you all have handled this time with ease, smiles, and patience is amazing to me. Thank you for keeping us and our pets safe, and for always greeting us with a smile and positive attitude. I can’t thank you all enough! Hank loves you all too!

    Ryan P.

  2. Our dog Revan always loves coming to the vet; Dr Julie Thummel is his 3rd favorite person (after mom and dad of course). The staff always treats both our dogs so well and Revan always comes home in a good mood because he is showered with love and attention during his appointments.

    Cami S.

  3. I started coming to countryside just a little over a year ago when Alfy-cat had surgery remove bladder stones...was so impressed with the immediate attention, communication and care that I've continued with Countryside. My Lexis-cat was diagnosed w asthma. 5 mos ago... Lexis had shallow breathing Christmas Eve day, I was told to come "now", he was seen before it got worse. I'm so glad my pet sitter referred me to your practice last yr!! I'm very pleased with your caring.

    Peggy Frazer

  4. We have been patients of Countryside for over 25 years. They have always been caring and compassionate. They are very knowledgeable and explain things in a clear and concise manner. Wouldn't trust my dog to anyone else.

    Anonymous

  5. The staff did a phenomenal job reassuring me my dog was doing well in a stressful situation. My dog has separation anxiety from me so I was very worried about an office visit when humans were not permitted to accompany pets. She needed her vaccinations so she had to go in. Keeping in touch by phone eased my concerns

    LaDonna R.

  6. Countryside is the best Veterinary practice we have ever used! The vets, techs, and receptionists are always so friendly, helpful and professional. They truly care about animals and their families!

    Diane R

  7. The entire staff is very knowledgeable, courteous and professional. In all of my years dealing with Countryside, I've never been disappointed with how my pets and I have been treated.

    John S.

  8. Best Veterinary Clinic around. Been going there for 34 years. They make you feel like family.

    Anonymous

  9. I recently took my pup in for surgery and their new Covid guidelines are explicit and easy to follow. With my dog's anxiety, it is actually easier to bring him in this way than the regular way during normal times. The in/out traffic appears to be easily managed by the staff. Staff are always friendly and the doctors are good about explaining what is going on with my dog.

    Joyce P.

  10. I thought your COVID 19 set up was perfect! It was efficient and easy!

    Barbara A.

  11. There is no other practice I would ever take my two dogs to. A few months ago my little Capri was attacked by a pit bull who grabbed her by the throat and tried to kill her. We spent the next several weeks back and forth at Countryside while they worked on her to get her better. They did a lot of the work for free, even when I tried to pay. Thankfully my little girl is all better now thanks to all the wonderful doctors and staff at Countryside. They treated her like she was part of their family. I am very thankful for all they did, especially Dr. Julie Thumel and Dr. Soverns. You all are the best! THANK YOU!

    Anthony C.

  12. We take our three dogs to Countryside, and have worked with every vet there now during the past three years. Always very happy with the above and beyond service from the vets, the techs, and the front of the house staff who are friendly and helpful every visit.

    Robert A.

  13. The exam and services were quick yet fully comprehensive. The Vet Dr Young was very nice and answered all of my questions. I like how everything was organized and made simple with the app and helpful staff members. .

    Jenine D.

  14. I got a new Blue Heeler puppy and was searching google for a vet close by that could become “our place”. Through google I found Countryside Clinic. At the first visit for my new puppy’s round of vaccines and evaluation we were treated like family that had been using them for years. The vet techs and vet doctors there have been SO helpful and welcoming to us. There is no question I have that feels to small or insignificant, and they are such a huge help with behavioral questions too. Countryside has the BEST customer service, bedside manner with my pup, smooth check-in process and so much more. If you are looking for a place that has the cutting edge vet services with the “home visit” doctor touch, SEARCH NO MORE. You are home with Countryside. I can’t say enough good about them as a clinic, and could go on an on. Give them a call, and experience all they have to offer for yourself!

    Stephen M.

  15. Best vet practice, period. My cats are never stressed out. Everyone is amazing. Practice runs smoothly. Facility is wonderful. I highly recommend Countryside.

    Carol R.

  16. Countryside Vet is the BEST! Everyone there is so kind and knowledgeable. Our Basset Hounds love Dr. Young!!

    Steve S.

  17. I cannot say enough positive things about Dr Young, Dr Soverns, Dr Thumel and the rest of the drs. They have been there for my cats in emergencies and handled them with the utmost of care and compassion. I would recommend them to anyone looking for a vet. Very easy to make an appt and their staff is wonderful as well

    Lisa A.

  18. They have been so caring about our 17yr old + cat, he's a cranky old man now but sweet and gentle and they have taken great care of him. This week he had his wellness exam and Dr. Soverns spent a lot of time talking with me about Max and his care and needs. Very helpful, not rushed. They are great!

    Mark J.

  19. I would not take my pet anywhere else other than Countryside! I love Dr. Burgess and the staff. I always feel like my tibetan has received the best care available.

    Dawn R.

  20. Everyone is very friendly and professional! We love it here!!!

    Angie L.

  21. They are very thorough and efficient. For a recent checkup, the vet thought she heard a heart murmur then couldn’t find it. She checked 4 times and located it. We had our dog checked out and learned she was fine. She took the time to find the problem. Great place

    Sherry W.

  22. I'm new to your practice and I'm so impressed with the professional and overall support from your team.

    Andrea C.

  23. This facility is very welcoming to owners and pets, they really treat you with kindness and very gentle with the animals.

    Maureen F.

  24. Always delivers the best customer service and care for my pet.

    Gladys A.

  25. Doctor Soverns has seen our kitty since we moved to the area in 2013. It is always so nice to have her see Sami and give expert advice. It is a family run practice and you can feel that. Our kitty is getting up in age (9) and I feel that Doctor Soverns and the tech suggest important tests such a bloodwork without pressure. We loved our old vet where we used to live and are happy we found Countryside.

    Christy M.

  26. I love this practice! Every doctor we have had has been very good, but our recent experience with Dr. Julie Thumel has been amazing! She is outstanding with both pets and owners. I can’t say enough positive things. We are grateful to be a part of this practice.

    Holly G.

  27. Every staff member was very welcoming, kind, and friendly! Very knowledgable staff! It was a great experience. Dr. Burgess was very kind, warm, and informative!

    Megan H.

  28. The whole team is awesome.

    Carolyn B.

  29. We feel so lucky to be a part of this clinic. The doctors, techs, and staff are so knowledgeable and caring. Also, during this pandemic, they have been so mindful of following safe procedures.

    Amy B.

  30. Our family and dogs have have had a long term and very positive relationship with Countryside, Most recently one of our dogs went in for his annual physical and even in these Covid days, everything was handled very professionally. High marks for Countryside!

    Sean M.

  31. We have been with Countryside since the 1980’s and always delighted with their care. I know when there is a health issue I can count on them for an appointment either that day or the next. All their vets are professional and I don’t have one favorite as ALL of them are exceptional.

    Adrienne W.

  32. We always feel well cared for at Countryside!

    Victoria M.

  33. They are awesome took great care of my Hermione (indoor Short Hair cat), She had a broken front leg. They put a plate on her leg and took a picture of her after I couldn't wait to see her any longer. Very helpful and friendly staff that answered all our questions. So happy to have her home and grateful for their work.

    Paul M.

  34. My dwarf hamster had been sneezing for a couple days and I called around to the local vet clinics. The first place I called scheduled me for 4 days later, but CVC said they would try to squeeze her in that day - knowing that a couple days can make a big difference for a little hamster. They were so kind and the vet was able to examine her and determine a plan for treatment that day. Reasonably priced and I will come here from now on. :)

    Emily J.

  35. The staff and doctors at Countryside provide exceptional care and compassion. My pandemic rescue dog has unfortunately had quite a few challenging medical issues which has lead to multiple visits. Dr. Julie Thumel typically treats our dog and she does an amazing job. However, we also had to see other doctors at the practice for urgent issues and they all have been equally amazing. Each doctor takes the time to actually listen to what you have to say about your pet's symptoms to better understand what's going on. They never make you feel like your questions are a burden. I hope I never have to move out of the area because I don't ever want to go to a different practice.

    Jon H.

  36. I cannot recommend Countryside enough! All of the staff there are so kind and truly care about your pets. Everyone is always so sweet to us and remember our dog every time we come in. They are clear with treatment plans and always answer every and any question you may have. I would recommend them to anyone and everyone!

    Nora Y. on Google

  37. Amazing service! Techs and Dr. was awesome, handled my two kittens with so much love!

    Shelby S.

  38. Thank you for 20 years of caring for our dogs.

    Cathy A.

  39. I cannot say enough great things about Countryside and their staff! My elderly mom has a very scared cat that had not been to the vet in some time and was matted along her back. From my first call and speaking with Tiffany, to the appointment today with Dr. Soverns, I could not be happier. Tiffany took the time during my first call to get all of the details, she then passed them onto Dr. Soverns. Dr. Soverns called me that evening to discuss a plan of action. I am happy to say that Rosie had her appointment today, and though she was not happy, she did not bite or scratch anyone. Dr. Soverns was able to do her exam, administer vaccines and shave the mats off her back.

    Diane B.

  40. We got our 'pandemic pup' last April and Countryside was recommended to us by several friends and neighbors. It has been a year and believe it or not we have not been inside the clinic as yet due to the social distancing precautions. We are very grateful for such care for not only our dog but for us humans as well. The process is very thorough as you check in through text, you hand over your pet to a loving technician who promptly calls you. Your pet is then examined and the Vet calls you to discuss the issues further. You then get a check out call to come pick up your baby and any items you've purchased. Even with this process in place, I feel as though it is very personal and the staff is so attentive. They have guided us through his preventative care, grooming and neutering procedure. I never feel rushed or pressured to buy anything. Whenever I have called to ask general questions, advice or medical inquiries we are received with detailed answers and solutions. We are so glad we chose Countryside for our dog. Thanks to the awesome team and staff!

    Staci M.

  41. The staff is wonderful! Everyone is very informative wouldn’t go anywhere else!

    Joan G.

  42. Dr. Julie Thumel is so pawesome! I'm going to love visiting my new friends at Countryside, they know how to pamper a pup!

    Anonymous

  43. Countryside Vet is the best! Hands down! As a first time owner of a pet, I was pretty nervous about my puppy’s first visit to the vet. Countryside eased those worries as they provided awesome customer service. Dr. Soverns & the vet assistants were very thorough in explaining my puppy’s exam in it’s entirety as well as keeping me updated at every step of his visit. I was also very impressed with their COVID protocols to keep all parties safe. Keep up the wonderful work!

    Kelsey M.

  44. Our first experience with Countryside clinic and Dr. Burgess was wonderful! As a new dog mom, I was really nervous bringing my puppy to the vet, but all the staff and doctor were so warm and comforting, and I knew she was in good hands. I was also impressed by the covid precautions in place and how smoothly, and efficiently, the entire process was!

    Monica

  45. Staff is extremely friendly and professional, the care given is awesome.

    Patricia A.

  46. We have always had a great experience with Countryside!! The services that we have received have been excellent! Very caring Drs.!! A lot of quality time is spent with each of our five dogs!! We have a lot of trust & respect for Countryside.

    Joanie K.

  47. Our experience with the Countryside staff was excellent. Everyone was helpful and friendly. They took time to discuss options and results of the care they provided for our precious cat. Our strictly indoor cat is shy around strangers and easily stressed by unknown situations. He came back from his experience calm and just as playful as ever. He didn’t seem a bit stressed. Thank you so much for your compassionate, excellent care.

    Pamela W.

  48. We've had over a 30 year relationship with Countryside Veterinary Clinic as residents of Howard County and continue to benefit from the outstanding care given to all of our dogs over the years. Even after moving to a retirement community in Baltimore County, we're committed to continuing to commute to Countryside because of the high quality care our current Cavalier King Charles Spaniel consistently receives. Countryside's entire staff makes us feel like family.

    Elaine M.

  49. The care that our dogs have received at Countryside during the past 22 years has been outstanding. They have kept them healthy, strong and happy through the years. All of the staff have been friendly to us and especially to our dogs. They certainly understand how pets are such a big part of families. Unfortunately we had to make the decision to let our beloved Jack Russell Terrier, Bodie, go. It was not easy for us, and we are coming to know that it was best for Bodie. Dr. Thumel and Caroline were so kind, caring and compassionate during our ordeal. They were gentle with Bodie as we said our good byes and held him for the last time. They both knew and understood our emotions as did the staff at the front desk. Thank you for caring and being so kind.

    Patricia P.

  50. We took our 7 yr old yorkie poo here for surgery on his back leg from the very initial call all the way to picking up our Peanut after surgery everyone was so nice and took such wonderful care of our fur baby that we are now a permanent patient at Countryside

    Tracey T.

  51. I appreciate your Covid procedures. The text/call system you have set up is genius and a great way to protect both employees and customers. I was able to safely wait in my car with my two kids while our dog had her exam. The tech and doctor both called me to go over everything and addressed all my concerns. All staff and doctors were extremely polite and timely. I switched from a different vet and I’m so glad I did. Thank you

    Kira E.

  52. I love your practice. Everyone is so professional and caring - from the doctors to the front desk staff to the assistants. I always feel so safe and happy bringing my little 10 pound Havanese there. Even though it is a vet office and not big on my Abby's list of favorite places, she adjusts very well to all of the great people there. Thank you.

    Sylvia L.

  53. I have recently begun taking my puppy Claire to Countryside for daycare and also for vet check ups. I am so happy for my dog to be able to run and play with other dogs outside and I never once worry that she has anything less than excellent care while there. I cannot say the word daycare to my pup or she will race to the car because she wants to go to daycare and have fun. I'll also say that despite the office being very busy I've experienced and observed that each customer is greeted and helped courteously each time they come through the door despite the high volume of customers. There's a reason they are so popular!

    Anonymous

  54. From the moment I made the appt through speaking with the Doctor I knew we made the right choice to choose Countryside. Zero was so afraid, but the staff and doctor treated him with kindness and love. I am so grateful to everyone. This is where I will be bringing all my pets in the future.

    Roberta D.P.

  55. Best vet hospital ever..theres a reason I've been coming here for so many years. I live close to Baltimore yet I still use your clinic for my animals. Bravo!

    Eileen O.

  56. I’ve been bringing my dogs here for years!!!! We absolutely LOVE Dr. Young! She is personable, genuine, patient and just an all around lovely doctor to work with!! Thank you for being you and taking care of our pets so well!

    Cara M.

  57. We are new to Countryside, having found them when our former vet of 30 years retired. The vets and staff at Countryside came highly recommended and for good reason. The staff are cheerful, welcoming and efficient, as was the vet tech who met and cared for our cat, Teddy, before he saw the doctor. Dr. Heath Thumel, DVM, checked Teddy out, gave him a clean bill of health and spent time consulting with us regarding his weight, diet, etc. Both Dr. Thumel and the staff are kind and knowledgeable. We're glad we found Countryside!

    Anonymous

  58. I could not be happier with the care my puppy has received at Countryside. With COVID-19 I have not been able to go inside for her appointment. She is only 13 weeks old and I was very nervous about her being alone. From my first visit, beginning with the front desk staff at the start of my appointment, to the tech, to the vet...I have felt so comfortable with the care she has received. I feel that I can reach out at any time with any question. I have been extremely impressed me with my experiences at Countryside and am so happy I found a place I am so comfortable with!

    Robyn W.

  59. Even though appointments have changed dramatically during COVID, I still felt I had the same great service. Talking to the vet prior allowed me to express concerns, and then talking afterwards gave me all the information I needed. Just not in person! I got the same great care, both for my dog and for me.

    Barbara H.

  60. "Excellent care for my Zoey as always! Will be glad, as I’m sure you will be, when we can get back to going in the office with our pets and seeing all your staff and doctors in person. In the meantime, tho, Countryside does a great job keeping our pets cared for and the rest of us healthy. Thank you!"

    -Diane S.

  61. Pet lovers can rest assured the team at Countryside is the place for your beloved pet. Not only is the level of veterinary care exemplary and staffed with multiple skilled and compassionate Drs. The front end staff who are there to greet you are friendly, organized and extremely competent. CS also offers a daycare for your pup. A safe, closely monitored play area (complete with pools) where your pup is sure to make lifelong friends. Teika and I are so happy that we found this amazing facility.

    Anonymous

  62. I was very uncomfortably about taking Minnie (a 107 pound female Rottweiler) to the Vets for her annual check up and shots. (My mother in law who is 86 year old lives with us full time. We are her caretakers at home). I can state that the Vet and staff was terrific! They truly provided a touch-less curbside service! I would highly recommend Countryside for all your Pets needs!

    Edward G.

  63. Absolutely love Countryside and would recommend to anyone who is looking for a new vet. Sadly, we recently lost our 12 year old boy, Rosco, but were pleased to receive a comforting call from Dr. Julie Thumel and a card from the team. We appreciated that so very much during this difficult time. Thank you to Dr. Thumel and the whole team for always providing excellent care to our beloved pets!

    Hannah W.

  64. From text upon arrival to reception through payment, personnel were super friendly and professional. They haven't lost the personal touch even with the restrictions.

    Daniel S.

  65. No matter how busy they are, us and our kitties always feel taken care of and valued — no matter the staff member, tech, or veterinarian. Will always recommend Countryside!

    Anonymous