Voted Best of Howard County year after year! Join our team of veterinarians and support staff to provide the best wellness, medical, surgical, dental and daycare services for dogs, cats, and exotics. We establish lifelong partnerships with our clients in an enjoyable working environment, with great leadership, centered on state-of-the-art technologies and compassion for all pets.
Our receptionist team is a happy, friendly, group responsible for our client’s first impression of our clinic. This busy position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.
VERY BUSY Veterinary Hospital in Ellicott City, MD looking to add another SMILING, FRIENDLY, UP-BEAT, POSITIVE part-time Veterinary Receptionist (also called Customer Service Representative) to our team!
The receptionist or client service representative (CSR) is usually the first person to welcome a client into the hospital and the last person the client sees when they leave. The interactions he or she has with a client can determine how the client perceives the quality of medical services being offered. A receptionist must have excellent communication skills and be able to handle a variety of questions and requests from clients and the staff. This is a multi-tasking job, which requires attention to detail while answering phones, setting appointments, responding to inquiries about hospital services, greeting clients, and managing callbacks. A customer service-focused attitude, the ability to manage multiple tasks, and professionalism under stress are important attributes for a hospital receptionist.
- Happy and enthusiastic,
- RELIABLE, RELIABLE, RELIABLE,
- Able to be on feet for entire shift,
- Able to handle the physical requirement needed to restrain difficult/strong animals
- Neat and organized,
- Professional etiquette,
- Well kept professional appearance,
- Good manners,
- Good at working with other people in a TEAM,
- Positive attitude,
- Comfortable handling animal feces and other unpleasant matter,
- Comfortable with many types of animals.
- and finally... you must love animals AND people!
- Quick learner
- Efficient with keeping busy during downtime
- Extremely efficient in multi-tasking
- Comfortable with euthanasia services
- Computer skills
- Communicates well with people
- Efficient in high-tempo environments
- Pays extreme attention to detail (note that this job is in a HOSPITAL and it is very important to be able to multi-task efficiently and extremely carefully or risk the result of harming someone's pet)
Can work 2-3 evenings until 7 pm and rotate Saturday shifts until 1 pm